The Big Guys

Wayne on February 6, 2013

In 2007 I had a problem with Virgin Mobile. Here is the first letter I sent: virgin complaint I didn’t hear back so I sent a second letter: virgin complaint 2 I still didn’t hear back so I rang the Telecommunications Ombudsman who said I’d be better of taking it up with my Credit Card […]

Continue reading about Virgin Mobile

Wayne on March 7, 2012

I took advantage of the latest Telstra Encore offer on prepaid mobile where for $40 you get $550 worth of calls, but it ran out in the first day – very strange… how could I use $550 worth of calls in one day? BEWARE THE FINE PRINT…. They dramatically increase the call costs if you […]

Continue reading about Beware the telstra pre-paid cap encore offer!

Wayne on March 23, 2011

The latest issue of Woolworths fresh boasts ‘tasty gluten free recipes’ on the front cover. So I grabbed a copy. The first recipe is on page 55 for gluten free pancakes: Prepare Macro Gluten Free Buttermilk Pancake mix 300g according to instructions on the bottle. I kid you not – this is the recipe!

Continue reading about Woolworths not so fresh

There is a problem with the workcover Fireworks single use form, FE03. The bar code is the pdf if blurry so that no matter what printer you print it on, it won’t scan at the post office. I just thought it would be good to have a record of this on the Internet so that […]

Continue reading about Workcover NSW fireworks single use licence bar code problem

Wayne on June 22, 2010

I don’t think I’ve ever come across a company with as bad customer interaction as Telstra. This is from their front page to sign up for broadband… If you dial 1800 220 020 what do you get? “Your call could not be connected. Please check the number and try again!” And this is a phone […]

Continue reading about I don’t think I’ve ever come across a…

Wayne on February 16, 2009

I had the funniest call from Telstra Bigpond today. A guy was trying to sell me wireless internet, from bigpond, but the phone kept cutting in and out and he kept saying “Hello… Hello… I seem to be having a problem with the phone… hello… Are you there sir…” So I thought I would help […]

Continue reading about Bigpond – try again!